Yes that's right, another screw up, and another wait. If nothing else, would it have been terribly difficult to make sure that the tech had received whatever they needed to complete the job before confirming it? We've now been waiting 2 months since our initial purchase to receive, in satisfactory condition, the goods that we ordered. This is the 6th appointment they've made to come here whether they've kept them or not. And they still haven't made it right.
It's a good thing they have a 90 day customer satisfaction guarantee, because I don't know how much more of this I am going to put up with.