To further piss me off, the service department is now denying that they ever told me the door was in Montreal. I guess I just knew that they had a service depot there, and that these parts should go there.
Hubby managed to track down the sales manager today, and we've arranged to get a new fridge delivered Saturday. Any bets on the condition this one arrives in? Any bets on when I snap? To help make this experience as pleasant as possible, they aren't confirming the delivery time to anyting narrower than 8-6. Handy that.